Step 2. Check the course details are correct
Step 3. Accept the terms & conditions
We want to provide you with the best possible mandatory training but we can only do this if the course starts on time.
This means if you are late, you will not be allowed into the course for that day. Here are the reasons why:
- To receive your certificate you need to attend all of the modules
- A late entry to the class would disturb other delegates, this is unfair on them
- There is a lot of content to get through in the day – we can only cover this sufficiently if everybody starts on time
Your booking is non-refundable. This means if you do miss your course you will be very welcome to attend another course but you will need to pay again. You can however postpone your booking for a later course so long as you give us two full working daysâ€™ notice. You can only do this once per booking.
In order to protect the welfare of Health and Safety Group staff, we now impose a strict 'shut door policy' at 10am. If you believe your estimated time of arrival will be 10am or after, please do not turn up to the training venue but contact us after midday should you wish to rebook.
To give yourself the best possible chance of being on time, you'll have to plan your journey the day before. Venue address and directions can be found here and we have also provided some travel links and apps here to help prepare your visit.
Please note!!!: On the morning of your course our telephone lines will be extremely busy and we will not have the facility to give you telephone directions to the venue.
If you wish to arrange training at your own place of work, please complete our booking form here.